Measuring Soft Outcomes and Distance Travelled


Whilst the number of people accessing training, and the increase in the population recycling, are both valuable targets, many organisations struggle to measure the true impact of intervention where lives are changed and individuals and communities see their capacity developed.

Measuring Soft Outcomes provides a sound methodology to measure the impact of engagement and support of individuals and groups.

The benefits of this course are:

  • It will provide participants with strategies for accurately measuring baseline positions for issues such as ‘Level of fear of crime’ or ‘Levels of aspiration among individuals and communities’
  • The course presents a model to measure changes in knowledge/skills, feelings and behaviour which can be used in a variety of contexts
  • It will give participants confidence to add soft outcomes to their targets for funding applications and be reassured that they can respond with robust monitoring of these targets


  • Establishing the types of targets which are classed as Soft Outcomes
  • Understanding soft indicators
  • Strategies for accurately measuring baseline information
  • Understanding what needs to be measured in order to accurately establish ‘Distance Travelled’
  • Development of questionnaires which capture the information required
  • Case studies to develop understanding of what knowledge and skills, feelings and behaviour will change in achievement of soft outcomes

Course suitable for:

Those writing funding applications for projects which will seek to bring about personal and whole community change.

Any staff working with individuals who want to capture the real benefit of their interventions.

One day course: 9.30am – 3.30pm   

Interested in this course? Great! Please contact us