Introduction to Advocacy


Advocacy is all about empowering people to speak up for themselves and make positive changes in their lives.

Advocacy skills are used by many workers with a variety of client groups in a number of settings.

This course will enable participants to understand the role of an advocate and develop the relevant skills to help them work more effectively with their service users to help them achieve the changes that are important to them.

It will focus on practical examples and exercises with real life scenarios so that participants will feel more confident and focused in the future.


The course will examine:

  • What is meant by advocacy and the role of an advocate – how service users can use advocacy to help them define and achieve their goals
  • The skills required in advocacy and how they can be developed – how to build up skills and confidence when advocating for service users
  • Understanding and overcoming barriers to effective advocacy – identifying and working out solutions to likely problems and developing coping strategies for when things don’t go according to plan
  • Focusing on outcomes – helping service users to identify, measure and achieve SMART (specific, measurable, achievable, realistic, time bound) goals
  • Effective communication skills – building appropriate relationships, use of empathy and maintaining safe boundaries  

Course suitable for:

Frontline staff and those working with vulnerable people including young people, care leavers, older people, people with learning difficulties and others who may struggle to get their voices heard.

One day course: 9.30am – 3.30pm  

Interested in this course? Great! Contact us